1. Domestic Shipping: We offer shipping services exclusively within
the domestic region. Utilizing reliable shipping methods such as road
transportation and airway, we ensure the timely delivery of our
2. Estimated Delivery Time: The estimated delivery time for our
products is approximately 15 days from the date of order confirmation.
Please note that delivery times may vary based on the specific
destination and unforeseen circumstances.
3. Charging Wallet Policy: For charging purposes, customers have the
option to add funds to their AARGO charging wallet. Once an amount is
added to the wallet, it cannot be refunded. Users are encouraged to
utilize the wallet balance exclusively for charging services at AARGO
4. EV Charger Purchase Return Policy: Customers who purchase an EV
charger from AARGO EV SMART PVT. LTD. may return the product within a
period of 2 years from the date of purchase, but only in the case of a
confirmed manufacturing defect or if the product is found to be
faulty. The return must be initiated within this 2-year period, and
the customer must provide proof of purchase for validation.
5. Return Procedure: To initiate a return, customers must contact our
customer support team at firstname.lastname@example.org or call us at
[+919311291378] within the stipulated return period. Our team will
guide customers through the return process, including providing
instructions on how to ship the product back to us.
6. Refund Process: Upon receiving the returned product and confirming
the manufacturing defect or fault, we will initiate a refund or
replacement, as per the customer’s preference. Refunds will be
processed using the original payment method.
7. Contact Information: For any inquiries related to shipping,
charging services, or product returns, please contact our customer
support team at email@example.com or call us at [+919311291378].
Note: AARGO EV SMART PVT. LTD. reserves the right to update or modify
this shipping policy at any time without prior notice. Customers are
encouraged to review our policies periodically for any changes.
Thank you for choosing AARGO EV SMART PVT. LTD. for your EV charging solutions!